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Terms & Conditions

The Kids Depot ABN: 76 319 071 278 aims to provide you with a convenient method of ordering children’s products online.  By using this Site you agree to be bound by the terms & conditions following.  
If you want to ask us anything about these terms & conditions or have any comments or complaints on or about our website, please email us at info@thekidsdepot.com.au or phone us on 08 9754 8862.

Use of Cookies

Cookies are small pieces of information that your browser stores on your computer hard drive.  We use cookies to provide you site usage information as well as to assist us to improve and develop the products and services we offer. Our cookies do not contain any personal identifiable information.  If you disable cookies on your web browser, you may not be able to fully experience all features of The Kids Depot web page.

Third Party Sites

The Kids Depot Website may contain links to third party sites. The Kids Depot is not responsible for the condition or content of those sites.  You access those sites and/or use the site's products and services solely at your own risk. The links are provided solely for your convenience and do not indicate, expressly or impliedly, an endorsement by The Kids Depot of the sites or the products or services provided on the site.

Applicable Law

This site is controlled by The Kids Depot. Your use of this site is governed by, construed and enforced in accordance with the laws of Western Australia, Australia. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the courts of Western Australia.  This site may be accessed throughout Australia and overseas. The Kids Depot makes no representations that the content of this site complies with the laws (including intellectual property laws) of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site.

Accuracy of content

The Kids Depot has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described.  However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed inclusive of GST.  Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of the products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, The Kids Depot disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. The Kids Depot shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

Damage to your computer

The Kids Depot makes every effort to ensure that this website is free from viruses or defects.  It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it.  The Kids Depot shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.


The Kids Depot will aim to process your order generally within 1 working day of your order being received.  We send all our orders via Startrack Courier or Australia Post and, dependent on delivery schedules for your location, you should receive your goods within 2 – 14 days.  If applicable, you will be charged a delivery fee, dependant on the weight and/or value of your order, this may change from time to time.  Please refer to our Delivery section for more detailed information.   Pricing is for delivery within Australia.  We are happy to quote for overseas delivery costs.

Acknowledgment and acceptance of your order

If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order. Our acceptance of your order will take place upon despatch of the product(s) ordered.


All items are subject to availability. Our website contains stock control so this is a rare occurrence, but if an item is out of stock we will contact you via email or telephone within 2 working days of receipt of your order and advise you when the product is expected to be available.  At this time you can decide to wait for the item, cancel or change your order.  If payment has been made for an item which is unavailable a refund will be issued if required.

Pricing and Payment

All prices quotes are in Australian Dollars and are inclusive of GST.  We use a secure Credit Card system, with no numbers stored on the Site, Paypal and Bank transfer as methods of payment.  This enables us to process your order as soon as the funds are cleared.  If you wish to send a personal cheque, this will delay your order being shipped until the cheque is cleared.   Please contact us with any queries.

Disclaimer for Products sold

Except as expressly stated herein, The Kids Depot makes no representations or warranties, either express or implied, of any kind with respect to products sold on the site.  In no event shall The Kids Depot, its Directors, Employees and Representatives be liable for direct, indirect, consequential or punitive damages related to the products sold.

About your Account

When you activate an account with The Kids Depot you will receive a password.  You are responsible for maintaining the confidentiality of this password at all times. You agree to immediately notify us of any unauthorised use of your password or account.  All of your registration and account history information is kept on a secure server to protect your privacy from outside parties.  All of your private information is used for the limited purposes of processing your orders, for statistical purposes to improve our site and services, to assist in our site administration and to notify you of products or special offers that may be of interest to you via email.   You can at any time unsubscribe from our email marketing by following the links in a newsletter email or in the Subscribe section of the Site.

Refunds & Exchanges

We check all items for damage before we send them, but if they are damaged or faulty, please notify us within 7 days of receipt and the faulty item will be replaced, on approval by The Kids Depot of the fault, subject to the item being in its original packaging and no misuse.  No postage charge will be applied for the replacement.  If no replacement is available an exchange or a refund will be offered.
If you have received an item that is unsuitable due to sizing etc, please email us with details and we will replace it with another item, obviously the item should not be worn, and all packaging and labels intact.  Postage costs are not refundable for exchanges.
Products on sale are non returnable unless faulty.  If you are not happy with your purchase please contact us and we will try to help.

Privacy Policy

The Kids Depot protects and respects your privacy.  The Kids Depot will always protect your privacy and will not give out your sensitive information to any third parties.

Gift Certificates

  • Gift Certificates may be exchanged for goods of a higher price than the value stated on the Certificate on payment of the difference.
  • Gift Certificates can be redeemed at www.thekidsdepot.com.au. 
  • Gift Certificates will be mailed free of charge within Australia. 
  • If any product purchased with a Gift Certificate is subsequently exchanged for a product of a lower price or a refund, any money owing will be provided on a revised Certificate.
  • The Gift Certificate cannot be exchanged for cash.
  • If you do not spend the entire balance on the Gift Certificate the remaining balance will be updated after each transaction and a revised Certificate issued.
  • Gift Certificates can be issued with a minimum value of $5 and have a maximum value limit of $500.  
  • Gift Certificates are valid for 12 months from the date of issue.
  • Please treat Gift Certificates as cash. The Kids Depot will not accept liability for lost, stolen or damaged Certificates.
  • Gift Certificates cannot be returned or refunded, except in accordance with your legal rights.
  • The Kids Depot reserves the right to amend the terms and conditions of the Gift Certificates at any time and to take appropriate action, including the cancellation of the Certificate if, at its discretion, it deems such action necessary. This does not affect your legal rights.

  • The Kids Depot will always protect your privacy and will not give out your sensitive information to any third parties.
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